Privacy Policy

We use your information to: provide AI-powered emotional wellness conversations; maintain conversation context across sessions; generate AI responses; convert speech to text and text to speech; improve system stability and reliability; detect abuse, misuse, fraud, or security incidents; and comply with applicable legal obligations.

We do not use your conversation data for advertising purposes.

Conversation transcripts and session summaries are securely stored using our cloud database infrastructure. Our primary database provider is Supabase, which provides secure cloud-based data storage.

Protecting your information is one of our highest priorities. We implement industry-standard security measures and access controls that restrict data access to authorized personnel only, along with ongoing security monitoring and infrastructure maintenance.

Although we implement reasonable safeguards, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

TherapyxAI uses cookies and similar technologies necessary for operating the website. We currently use essential cookies required for website functionality, and Meta Pixel to measure the effectiveness of our advertising campaigns and understand general website engagement.

We do not use analytics platforms that profile individual users or record conversation content for analytics purposes. For more information, please refer to our Cookie Policy.

We do not sell, rent, or trade your personal information. We may share limited information only with trusted service providers that help operate TherapyxAI, including AI model providers, speech processing providers, and secure cloud infrastructure providers. These providers are permitted to process information only as necessary to provide their respective services.

We may also disclose information if required by applicable law, legal process, or to protect the rights, safety, or security of TherapyxAI, our users, or others.

TherapyxAI is intended for individuals 18 years of age or older. The platform is not designed for children, and users under 18 are not permitted to use the service.

We do not intentionally collect personal information from minors.

Depending on the third-party services used to provide TherapyxAI, your information may be processed or stored in countries other than your own. Where applicable, we take reasonable measures to ensure that such processing is protected through appropriate contractual, technical, and organizational safeguards.

TherapyxAI operates as an AI-powered emotional wellness support platform, designed to provide supportive conversations, emotional self-reflection, and evidence-informed wellness guidance.

TherapyxAI is not a licensed healthcare provider, a medical device, a telemedicine platform, or a substitute for licensed psychologists, psychiatrists, therapists, or other healthcare professionals. Using TherapyxAI does not establish a doctor-patient, therapist-client, or any other healthcare professional relationship.

TherapyxAI provides AI-generated emotional wellness support intended to help users express thoughts and emotions, reflect on personal experiences, develop healthier coping strategies, and access evidence-informed wellness guidance.

TherapyxAI does not diagnose mental or physical health conditions, prescribe medication, replace licensed healthcare professionals, or provide emergency or crisis intervention services. All responses are generated by artificial intelligence and should not be interpreted as professional medical, psychological, psychiatric, or legal advice.

We are committed to developing AI responsibly, guided by principles of transparency about the use of AI, respect for user privacy, secure handling of personal information, continuous improvement of model quality and safety, human-centered design focused on emotional wellbeing, and clear communication of the platform's limitations.

TherapyxAI is not an emergency response service. If you or someone you know is experiencing a mental health emergency or is at immediate risk of harm, please seek immediate assistance from emergency services or a qualified healthcare professional.

For users in India, the following resources may be helpful: KIRAN Mental Health Helpline (Government of India) — 1800-599-0019; AASRA Suicide Prevention Helpline — +91 98204 66726; Emergency Services — 112. Availability of helpline services may change over time; please verify current contact information where applicable.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. The updated version will be published on this page with a revised "Last Updated" date. Your continued use of TherapyxAI after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or our security and compliance practices, you may contact us at gobeyondthelimits.ai@gmail.com. We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible.